Top Questions


To make money on Teemill you don’t need to meet any minimum order quantities or targets to receive a payment. If you make a successful sale, you get paid. How much you get paid depends on a number of factors like the product, the colourway and the RRP the product is sold at, or the currency exchange rate if you're in another territory.  It approximates to 50% of the profit left over after printing, shipping, labour etc. Selling white t-shirts make you even more profit. You see current profit-per-item graphs for all our products an variations here > Profit per item

Yes of course, in fact, we would highly recommend it. There are a number of ways to do this, and you can read about your options regarding domains here

Yes. If you upload a unique design to Teemill for which you own the copyright or trademark, you retain the copyright, trademarks and associated rights. They do not become the property of Teemill. If you would like to find out more about our user agreement, please check it out here.

With Teemill you can build an ecommerce store connected to our award-winning print on demand factory.

You don’t need any code skills to build a store, and it’s totally customisable: You can choose a theme and add your branding, upload your designs and photos. When a product sells, our factory automatically prints the order the same day and ships direct with your branding. We also process returns and exchanges. This is all free. You take a share of the revenue. Which is all profit. Teemill uses technology to remove all the barriers to entry when people have a great idea for selling t-shirts online.

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Helpful Information


While your product is processing you can change anything about the product, from the design file to the name, description and even the garment it is printed on. But once your product has finished processing the design and garment are locked. If you want to change a product the best course of action is to create an entirely separate product and delete or disable the existing one.

Your description is very important, and can be the difference between your customers making a purchase or looking elsewhere. Your customers like to understand what it is they are looking at before they buy it, and a good description will help them do that. Your description will also help people to find your product through Google or other search engines, so it’s important to get it right. We require that all descriptions meet a certain length, but you can write as much as you want beyond that (within reason). Long descriptions may put some customers off though, so don’t write essays and keep your descriptions as concise as possible. 

You are able to include up to three colours per product, but you can use just one or two if you prefer. This is restricted because customers can be put off when presented with too many choices. Because of this, two colours is the standard. Adding more colours per product is one of the feature available with Teemill Pro.

We refuse to print any copyrighted content. If your design does include copyrighted content then you may be asked to provide evidence that you own the rights to any characters or trademarks depicted within the design before we allow you to sell it. We also have restrictions on content that could be deemed offensive.  This means that nudity/pornographic material, gore, overly offensive language, and images depicting or alluding to racism, sexism or any other forms of discrimination are not allowed.

Navigate to your product manager and click the ‘disable’ button underneath the product. This will prevent the product from appearing on your store until you choose to enable it again.

Whenever a product encounters a problem during the processing phase you will be told that it needs attention, along with a message explaining why. In essence, the product doesn't meet our required standards which could mean that the quality of your product's description or design isn't good enough, or the product contains copyrighted materials.

You can upload any images in the PNG, JPEG or SVG format to the Teemill Product Designer. You will need to use Photoshop’s ‘Save for Web & Devices’ feature to save your design as one of these formats in order to upload it to the designer. You can download our design templates from the product creator for best results.

Teemill Product Designer can be used on a range of devices, including laptops, Macs, PCs and tablets. Most mobile phones do not support the designer due to their screen size and resolution being too small.

Yes. Our designer features a range of tools similar to those you would find in Photoshop or other image editing programs. This includes the ability to scale, rotate and recolour designs, as well as add text and modify layer order.

You can use our set of doodle tools to do just that. Click on the doodle tab in the product designer and choose from a variety of brushes. You can draw using a mouse or graphics tablet.

For best results we recommend using designs with a resolution of at least 2000 by 2000 pixels. Try to avoid using fine lines that are less than 2mm thick, as they may appear broken when printed onto a garment. You should also avoid uploading low resolution images and stretching them beyond their original size, as this will make them appear blurry. Our designer tool will alert you if it detects you have stretched an image too far.

Having two products with the same name could cause confusion to your customers, and makes it harder for them to find the product they are looking for. If you are using two products with the same or similar designs, then the best practise would be to specify the type of garment within the product name. For instance, you might have a Lightning Bolt T-Shirt, and a Lightning Bolt Hoody.

Yes, there are no restrictions on how many categories a product can be added to.

There are no restrictions on how many colours we can print on a garment, which means you can use everything from one colour designs to photo-quality prints.

No, either way we must convert your file into a print file when we process it - a lot of converting and processing goes on, which we won't detail as it's super complicated. It allows us to take any image and make it printable, but also is one of the reasons - as well as one of the facts of life in digital t-shirt printing - that we can't 100% match pantones. If colour matching matters to you, sRGB PNG24 files are what we use in house to upload, and printing on white tees results in closest colour matching qualities.

You can sell up to 15 products through your Teemill store. An increased product limit is one of the features available with Teemill Pro - for more information, view our plans page here.

A computer screen is capable of displaying a wider range of colours than a printed t-shirt. Very bright or dark colours will appear softer and paler when printed on a t-shirt. Because of this, we alter the colour range of your design to better reflect how it will appear on the final product that your customers will receive.

We handle all of the paperwork, fees and customs charges in the standard postage charge: The Teemill store owner and customer do not need to worry about it. Teemill is an International service for international sellers.


We don’t currently offer any such integration, though it is something that we will be considering in future.

Every order gets fulfilled automatically by our factory, the same day. You can keep track of your orders but you don't actually need to do anything. Teemill is a "fire and forget" product where you can set it up and let it run. We take care of fulfilling all the orders, dealing with all the customer care (returns, exchanges, questions on sizes etc) and you can just kick back - or even better, spend all your time on the fun stuff - work on amazing designs and start promoting your store. This level of service is free with every Teemill Store.

To make money on Teemill you don’t need to meet any minimum order quantities or targets to receive a payment. If you make a successful sale, you get paid. How much you get paid depends on a number of factors like the product, the colourway and the RRP the product is sold at, or the currency exchange rate if you're in another territory.  It approximates to 50% of the profit left over after printing, shipping, labour etc. Selling white t-shirts make you even more profit. You see current profit-per-item graphs for all our products an variations here > Profit per item

Rapid. An order is typically printed and dispatched within 1-2 days, though this may increase to up to 4 days during busy periods such as the holidays. Shipping takes 1-2 days for the United Kingdom, and between 3 and 5 days for international orders. You can see a full breakdown of shipping times here

The Customer pays shipping fees. Currently our shipping rates are £2 for UK orders, £4 for EU and £5 for international orders outside of the EU. Look out for free shipping weekends and other offers in your promotional tools dashboard. (We cover the cost of many promotional offers).

Yes of course, in fact, we would highly recommend it. There are a number of ways to do this, and you can read about your options regarding domains here

Yes. If you upload a unique design to Teemill for which you own the copyright or trademark, you retain the copyright, trademarks and associated rights. They do not become the property of Teemill. If you would like to find out more about our user agreement, please check it out here.

Yes you can. You can order as many garments as you would like through your Teemill store, but if you want to order 50 or more then you can get a discount through our bespoke service

The short answer is almost anyone. We provide a service for anyone to use whether that’s for charities, start-ups, big brands or independent designers. To see examples and case studies, head over to our blog

There's no limit. Some of the largest charities and commercial partners use Teemill for it's incredible efficiency, flexibility and profit making power. We take all of the hard work out leaving only two things - promotion and profit - to you. You can see how much money you can make per shirt here - after that it's down to you to develop your store and designs and drive traffic. After that, your profit takes care of itself.

It’s not that the VAT has been deducted from individuals: it’s that it hasn’t been rebated to them, like it would be for VAT registered companies. VAT registered companies send a VAT invoice to Teemill for the royalty plus the VAT, and we'll pay the higher amount. Individuals can't charge VAT - this is the law, which is why you get paid less by Teemill if you are not VAT registered.

At Teemill we provide full time in-house customer service for store operators. Returns, exchanges, refunds, questions and calls are handled during office hours on behalf of store operators free of charge as per our store operator terms. If you have a customer question or issue, please feel free to contact us – we’ll handle it and take pride in our outstanding satisfaction rating.

You would be paid earnings excluding VAT. Regardless of where you are, the UK government charges VAT on sales of Teemill store sales. The VAT element of your earnings can be claimed back for the UK government by you only if you are a VAT registered company in the UK.

We deliver worldwide to almost every country. Shipping takes 1-2 working days for the UK and between 3-5 working days for international orders. You can see a full breakdown of shipping locations and times here


For the most part we only print using DTG, however we may switch to screen printing during busy periods in order to keep up with demand.

The inks we use are environmentally friendly low-waste inks that allow for an almost unlimited range of colours, and provide a quality feel. You can read more about the inks we use across all Teemill products here

Teemill is powered by Rapanui, an award-winning sustainable fashion brand. At Rapanui we manufacture our own brand of quality organic cotton t-shirts and tops to print on. All of our t-shirts are made from certified organic cotton or bamboo in an ethically accredited, wind powered factory. The neck labels are unbranded so your products look professional. We stock over 100,000 t-shirts on any given day which means that there is almost never a stockout - in the last twelve months our in-stock rate has been 99.5%. Worst case, if we have to fulfil an order but do not have the stock, we can substitute an equivalent product and relabel it with plain labels. This option can be configured in settings.

The neck labels are unbranded so your products look professional. You can also brand the packaging, invoice and confirmation emails with dedicated Teemill upgrades.

No. Sublimation generally requires a polyester t-shirt, which is made, essentially, from plastic. Also it requires a large sheet of sublimation paper, which gets thrown in the bin. We're just not interested in making tees from plastic and creating loads of waste, sorry.

Yes - every order comes with a hand-written thank you note and you can customise and configure your packaging and invoice with your branding. 

No, we have carefully designed a range of quality products based on our years of experience selling and printing shirts. The products we list are what 99% of customers want. 

No, sorry. Screen printing is the lowest price, best quality way to print bulk t-shirts. We have a screen printing division in our company for bulk orders. It takes a lot of time to cut the screens and set up and screen printing run - average order sizes are in the thousands of garments with the same design. Teemill is a different product for a different type of customer.

Yes you can. You can order as many garments as you would like through your Teemill store, but if you want to order 50 or more then you can get a discount through our bespoke service

No, we don’t currently offer embroidered garments on Teemill and have no plans to introduce them in future.

We don't currently offer this service, but we have made sure that the branding on our labels is very subtle. The neck label has no branding at all, while the hem label only has a small Rapanui logo.

We do not offer custom neck labels at Teemill, instead we use a plain, unbranded neck label with no branding - just the size.

We manufacture our products especially for Teemill without neck branding and together with our custom packaging feature (where your logo is displayed on the packaging) this allows you to run your store as if it's your own brand. A fully white-label, own-brand service at an accessible and profitable price. For more information on branding and marketing visit our blog.

For our adult tees, tops and sweats, the print area is a large and roomy A3 (That's about twice as big as an A4 sheet of paper). To get the most out of your design, our handy templates are free to use and can be found in the Teemill studio. If you want to max out the design area, take your design to the edge of the template before saving up, and use the "fill area" button in the tools. Printing prices are standardise no matter what the size, so feel free to go big!

For more design tips visit in our Teemill blog here.

No, but we do offer front and back printing. Printing all over adds significant cost and often uses garments and technologies that are wasteful compared to our organic cotton tees with digital printing. We’ve also found these prints sell lower volumes compared to quality, well thought out front prints.

Back printing is possible in Teemill with an upgraded plan. Back printing adds cost so RRPs for your customer are naturally higher. We’ve found that products with back prints don’t perform any better than a great design on the front - so whilst it's possible, we advise against and recommend quality designs on the front for maximum profit.


Images you upload to your category banners should be at least 870 by 380 pixels, and must be JPEG or PNG files. Your image will be automatically cropped to 870 by 380 pixels, and any transparency will be removed and replaced with a plain white background, so avoid using transparent images.

Your banners should be representative of the products within them. As an example, a category for men’s t-shirts could display someone wearing one of the most popular t-shirts in that category. If your category contains merchandise for an external product, then you could use a banner depicting logos and branding related to that product.

Copyrighted material or material that could be considered offensive cannot be included in your category banner. If your banner contains copyrighted material then you will be required to prove you own the distribution rights to that material. If your banner includes offensive imagery or language, then it will not be allowed on your store and your account may be deleted.

When arranging your products, consider the impact it may have on your sales. If you put your most popular products at the bottom of your category then most of your customers probably won’t even see them. Try to keep your popular products at the very top of your category.

You should also consider the visual appeal of the products in your category. If you have several white garments grouped together at the top of your category, then they will appear plain and uninteresting. But categories that have many different colours scattered throughout will keep the attention of your customers, and help to make your products feel unique and distinct.

This depends on the number of products you have, and the variety of your products. Try to think about how your products relate to one another. If you have ten products that are all men’s t-shirts, then there is no reason to spread your products across multiple categories, as it will just make your store more confusing to navigate. Generally speaking, men’s and women’s products should be kept in different categories.

Yes. In the category manager you can change the default colour of a product by clicking on the colour squares underneath the product.

Yes, you can. There are two ways to do this, and these are disable and delete. You can disable your category by navigating to your categories page and clicking the ‘enabled’ toggle. Disabled categories will remain in your account but will not appear on your store. On the same page you will find a ‘Delete Category’ button. This will permanently delete your category, but it will not affect any of the products within it.


Included in every Teemill homepage is a section in which you can write your own SEO content to attract users. SEO stands for Search Engine Optimisation, and is how search engines like Google decide when and where to show your store to their users. Try to write naturally about your store, your products or whatever else you feel users might want to know. Ask yourself "what would people search in Google to find this store?" and then incorporate that into your text. Avoid repeating yourself, and make sure not to randomly list keywords. If your text doesn't appeal to people, it won't appeal to the Googlebots either!

Pods are visual links. Their primary purpose is to direct your customers to notable parts of the site in a more interesting way than a button that reads 'Click here for T-Shirts'. A pod's image, title and description must be indicative of the content that it leads to. For example, if you have a pod that links to your range of women's products, use an image of a woman wearing one of your t-shirts with a title along the lines of "Shop Women's T-Shirts". The idea is that a user should know exactly where they are going before they click on your pod, making your site easier to navigate.

To the right of the homepage manager are two buttons that you can hover over to see previews of how your banners will appear on typical mobiles and tablets. Essentially your banners are cropped and centred so that a chunk of the banner is removed from each side (around 20% from each side of the banner is removed on tablets and 30% on mobiles). Keep this in mind when designing banners, as you will need to keep the focus of your banner towards the centre to avoid it being cropped on smaller devices.

Pod badges are small eye-catching labels that hover over Pods. Their purpose is to draw attention to one particular Pod. For best results, you should use badges in moderation (around one badge per every 4 Pods). You don't want to draw attention to every Pod, otherwise your customers won't know where to look and will probably find your store frustrating to look at. But drawing attention to just one or two can help lead customers to your best or newest products. Some good words to use in a badge are 'New' and 'Popular'.

To ensure that your Pods look good on all devices, make sure to use high-resolution images that are at least 640x674 pixels. Avoid stretching your images to meet these requirements as pixelated or blurry images are more likely to put customers off.


The store styler will automatically detect when the colour of your text is too similar to the colour of its background. If this is the case you cannot save your store for two reasons. The first is that these colour combinations are hard to read which will cause a significant drop in conversion rate. Your customers should not have to struggle to read about the product they are considering purchasing. The second reason is that search engines will massively reduce a website's ranking if they believe that you are attempting to hide text and cheat the system.

A logo is an important part of a brand's identity, and most customers will expect to see a logo. Visit any major online store or social networking site and you will see that they always have a logo clearly displayed at the top of the page. A logo is an essential part of an ecommerce site and your conversion rate would suffer if we allowed you to launch without one. If you don't have the technical skills to design and create your own logo then you can use our logo builder to design your own.

Images can often be the number one reason why a website is slow to load, so it's best to avoid loading needlessly large images. Especially when you consider that studies have shown as much as 40% of customers will abandon a website if it takes longer than 3 seconds to load.

A store launch may fail if its logo is deemed to be inappropriate. This could be because the logo contains copyrighted material or trademarks, or because it could be deemed offensive (nudity, gore etc.). A store launch could also fail if the logo is simply poorly designed or of low quality.

If your store's design is too visually unappealing or off-putting then your store will not be able to launch until the design is amended. A poorly designed store will have a significantly lower conversion rate then one with a coherent and appealing style.

There are many differences between how a user expects a website to feel when browsing on a mobile device compared to when they are browsing on a PC or tablet. This mostly comes down to the reduced precision of touch screens versus a mouse, and a far more limited amount of screen space. Because of these two considerations, some aspects of your store have to be organised and sized in different ways to provide the best possible experience on every device. You can use the device preview buttons at the top of the styler page to see how your site will appear on different devices.

If you drag a menu item slightly to the right it will become indented, which means that it 'belongs' to the above menu item (see below). If you then hover over the menu you will see that the indented menu item is now in a sub menu.

Menu Editor Preview

You can completely change the look and feel of your store using the Teemill store designer, including uploading new logos and colour schemes to give your store a new brand feel. In future you will be able to change your store's URL.

No. We take every effort to ensure that your customer's data is safe and secure by following modern and extensive eCommerce security principals, but an embedded web page can only ever be as secure as the page it is embedded within. When you embed a Teemill store into your own website there is no way for us to guarantee that your site meets the same security standards as Teemill, and it is essential that we maintain the highest data security standards on behalf of your customer. As a result, we prevent iframes from loading Teemill stores. Instead, we recommend using a 301 redirect to direct a domain or URL to your Teemil store. Find out more about 301 redirects


Your database size is an indication of how many individual customers have ever made a purchase from you. You can download contact information for these customers to use in your email newsletters, but note that due to the Data Protection Act 1998 we are unable to share certain data, and will withhold the data of any customers that have contacted us stating that they would not like to be contacted. The growth of your database is essentially the rate at which you attract new customers.

A visit is the time between a user accessing your store, and the time that the user leaves your store. So if a customer finds your store on Google, checks out a few products and then goes off to Facebook then that counts as one visit or one session, although the user may have actually viewed around 10 different pages. A visit is essentially a collection of sequential page views.

Knowing which of your products are your bestsellers is vital information. It gives you an indication of what your customers want. You need to make sure to keep this in mind when developing future products. The most valuable question you can ask yourself is "why are these products my bestsellers?" Is it because of their design? Or maybe it's because you wrote a particularly good description for this product, or you shared it on Twitter and Facebook. Whatever the reason is, identify it and do it again in future to make sure your products sell as best as they possibly can.

An important part of running your store is getting the word out and marketing it to potential customers. Be sure to frequently share your store and its products on Facebook, Twitter and any other social networking sites you use. If you have a website, put a link to your Teemill Store on it somewhere that all of your visitors will see. Keep this up and over time you will see your store's traffic climb.


Magic photo shoot is a powerful tool that allows you to create high quality images depicting models wearing your clothing directly in your broswer. There is no need to order samples and hire models. After you create your first product you'll be able to create magic photo shoots for your homepage, category and product pages.

No. We take every effort to ensure that your customer's data is safe and secure by following modern and extensive eCommerce security principals, but an embedded web page can only ever be as secure as the page it is embedded within. When you embed a Teemill store into your own website there is no way for us to guarantee that your site meets the same security standards as Teemill, and it is essential that we maintain the highest data security standards on behalf of your customer. As a result, we prevent iframes from loading Teemill stores. Instead, we recommend using a 301 redirect to direct a domain or URL to your Teemil store. Find out more about 301 redirects


You'll earn the same amount as you would on any of your standard Teemill products. Check out this graph to find out how much you will earn per product

The Teemill API is intended for developers only. If you don't know the difference between a POST request and a GET request, then the Teemill API just isn't for you.


It is possible to convert your prices on your Teemill store to one of our supported foreign currencies, which includes USD and Euro. All costs are set in GBP at Teemill, so to make it possible to operate, say, a European store in Europe with EU pricing we make use of the ECB (European Central Bank) daily exchange rate API, and convert the prices in GBP into display prices in EU for your customers. This means that your prices may change over time as the exchange rate changes. Your customer will see the GBP price converted into their local currency, be billed the price in GBP and you will be paid the same profit share as normal. You can see how this translates into your local currency by using the price/profit explorer and selecting your currency of choice.

Not to worry, they're super easy to set up and completely free. You can do this here 

If setting up a business account, PayPal have a snazzy function called autosweep which is really handy - it automatically transfers all paypal funds into a nominated bank account.

All royalties are paid in GBP. The exchange rate through PayPal is based on wholesale cost of foreign currency plus a currency conversion fee, Paypal transfer fees are paid by Teemill - it costs you nothing. 

If you want to extract your money from Paypal in a foreign currency, Paypal will convert into your currency using a standard exchange rate plus a small exchange fee. You can find out more at Paypal

We recommend setting up a cool feature in Paypal called Auto Sweep - it means you can set your paypal to automatically transfer your profits into your bank account, saving you time.

Each month your royalty earnings per sale are totalled up and transferred automatically via PayPal on the 1st of the following month. In most cases this is instant, although it can take up to 24 hours for paypal to process and clear the transactions and for the funds to appear in your account. You will be emailed a report by Teemill showing the royalty amount earnt and sales for that month.

 

If you would like to see how much you earn per product, use our handy price calculator to model your profits. You can also keep up to date with your best sellers and sales activity here.


Everything you need to successfully sell t-shirts online is available with a standard Teemill plan. You can build and customise an online store, add designs, start selling while we print and ship in real time. The essential features are free and always will be.


Teemill Pro gives you the tools to take your store to the next level of professionalism with upgraded features, more products and allowing you to create a more complete brand experience. There is a small subscription fee to access these features, which pays for their development. To view all the features that Pro offers see Teemill Plans.

Simply visit Teemill Plans, this will walk you through, step by step how to upgrade your plan.

Sorry to hear you’d like to cancel your subscription. To do this, simply see Manage Subscription. You’ll be able to continue using your features until the end of the billing period.

If you change your mind after cancelling, you can go to Manage Subscription and click ‘restart subscription’ and your cancellation will be reversed - but this is only possible up until the next billing date. If you’re still cancelled at the end of their billing period then your subscription will expire and all your plan features will be unavailable, and your plan will revert to a free Teemill plan, minus the products and data made with pro features.

When you cancel your subscription you will return to the standard Teemill plan. Your plan specific features will be unavailable, and some of the data and products made with Pro features may be deleted.

If your payment fails, it means your credit card has expired or is denied, you’ll receive an email alert and will have 3 days to update your payment details.

After 3 days, payment will attempt again and if your payment fails then your subscription will be immediately cancelled and you’ll return to the standard Teemill plan.

To change your payment details simply see Manage Subscription and click ‘update payment details’.


A billing period is 1 calendar month. If you subscribe on the 5th of January then you will be charged on the 5th of Feb, 5th of Mar, etc.

You can find out your next billing date by going to Manage Subscription.

Yes, you will be emailed an invoice whenever payment is processed via email to your account.

We accept all major credit and debit cards - your payments are protected by 256-bit encrypted connection and we never store your card details. To upgrade visit Teemill Plans.


Most Frequently Asked Questions

Teemill is powered by Rapanui, an award-winning sustainable fashion brand. At Rapanui we manufacture our own brand of quality organic cotton t-shirts and tops to print on. All of our t-shirts are made from certified organic cotton or bamboo in an ethically accredited, wind powered factory. The neck labels are unbranded so your products look professional. We stock over 100,000 t-shirts on any given day which means that there is almost never a stockout - in the last twelve months our in-stock rate has been 99.5%. Worst case, if we have to fulfil an order but do not have the stock, we can substitute an equivalent product and relabel it with plain labels. This option can be configured in settings.

Yes you can. You can order as many garments as you would like through your Teemill store, but if you want to order 50 or more then you can get a discount through our bespoke service

We deliver worldwide to almost every country. Shipping takes 1-2 working days for the UK and between 3-5 working days for international orders. You can see a full breakdown of shipping locations and times here

The Customer pays shipping fees. Currently our shipping rates are £2 for UK orders, £4 for EU and £5 for international orders outside of the EU. Look out for free shipping weekends and other offers in your promotional tools dashboard. (We cover the cost of many promotional offers).

To make money on Teemill you don’t need to meet any minimum order quantities or targets to receive a payment. If you make a successful sale, you get paid. How much you get paid depends on a number of factors like the product, the colourway and the RRP the product is sold at, or the currency exchange rate if you're in another territory.  It approximates to 50% of the profit left over after printing, shipping, labour etc. Selling white t-shirts make you even more profit. You see current profit-per-item graphs for all our products an variations here > Profit per item

Make more money with Teemill