{"id":4726,"title":"How to: Set up a custom email address","description":"Having a custom email, like hello@yourbrand.com shows that your brand is professional and it's easier for your business partners to remember so it's easier to grow your network and get publicity for your brand. Once you have a custom domain for your store, you can set up your custom email address using our handy plugin. From there, Teemail allows you to make the most of email marketing so you can communicate directly with your customers. For both purchasing custom domains as well as setting up email addresses, we recommend using Go Daddy or Google Domains. We've put together step by step guides for both of these providers to walk you through the set up and get you mailing in no time.","content":"<p>In this blog post we explain how to set up a custom email for your Teemill store in just a few easy steps, allowing you to contact collaborators, press and anyone else with a professional, branded email address that routes direct to your inbox. By the end of this tutorial you will be able to send and receive email to something like <em>you@yourbrand.com<\/em>.<\/p><p>A <strong>custom email<\/strong> is an email address that has the same branding as your URL. For example, if your store's URL is yourbrand.com, your custom email could be hello@yourbrand.com. Having a custom email, rather than something like yourname@gmail.com, makes your store look independent, serious and professional. It's also easier for the people you contact to remember so you can spread the word about your business more easily.<\/p><p><img src=\"https:\/\/images.teemill.com\/g2fqegikw5yxsv0dukzbvzfytlewy7qqbeoojajmwbxokzhj.jpeg.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"86604587\"><br><br><img src=\"https:\/\/images.teemill.com\/kd7tddjeimwqegfuyfvqkwfemllydf1ipsyz1lecfcbjf8f5.jpeg.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"86604599\"><br>-<em>- Dead Natives is one of many Teemill stores that uses a custom domain and email as well as custom packaging (which is automatically added to paper mailers for <a href=\"https:\/\/teemill.com\/teemill-plans\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pro<\/a> users) to make sure their branding is consistent through the customer journey from start to finish.<\/em><\/p><p>Before we get started, you need to have fully set up a<u><a href=\"https:\/\/teemill.com\/blog\/how-to-set-up-a-custom-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"> custom domain<\/a><\/u> for your brand <strong>over 48 hours ago<\/strong>. We recommend <strong>GoDaddy or Google Domains<\/strong> to purchase and set up your custom domain. They make it easy to set up more advanced features like this. If you haven't done this yet, follow our <a href=\"https:\/\/teemill.com\/blog\/how-to-set-up-a-custom-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\">step by step tutorial<\/a> to enable the <a href=\"https:\/\/teemill.com\/plugins\/custom-domains\/?overlay-plugin-popup=1\" target=\"_blank\" rel=\"noreferrer noopener\">Custom Domain Plugin <\/a>now.<\/p><p>Got your custom domain live? Let's get going.<\/p><p><img src=\"https:\/\/images.teemill.com\/vrkf93hjua7k8jooz5rk4sgfvum40qlxnebyqyzpec13f4bc.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"86612633\"><br>-- <em>Custom domains and email addresses are available with a <a href=\"https:\/\/teemill.com\/teemill-plans\/\" target=\"_blank\" rel=\"noreferrer noopener\">Teemill Pro<\/a> subscription which gives you access to tonnes of extra features and additional support to take your brand further.<\/em><\/p><h2>Setting up an inbox<\/h2><p><strong>Firstly, you need an inbox to connect your custom domain to. Normally this means getting a subscription to a business mailbox service like Outlook.<\/strong><\/p><p>The top rated providers are <u><a href=\"https:\/\/www.microsoft.com\/en-gb\/microsoft-365\/exchange\/compare-microsoft-exchange-online-plans\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft 365<\/a><\/u> or <u><a href=\"https:\/\/workspace.google.com\/intl\/en_uk\/pricing.html\" target=\"_blank\" rel=\"noreferrer noopener\">Google Workspace<\/a><\/u> (formally GSuite) - they're both really easy to set up, too. If you\u2019re using GoDaddy for your main domain, you can buy the Microsoft inbox from directly inside your GoDaddy account (so much easier, and one of the reasons we recommend getting your custom domain with them).<\/p><p>Once you start to set up the mailbox account with one of these providers you'll be asked to provide your custom domain URL (yourbrand.com)\u00a0 and then will be taken through a simple setup wizard. From here it's basically just copying and pasting information between the mailbox setup and the <u><a href=\"https:\/\/teemill.com\/plugins\/custom-email\/?overlay-plugin-popup=1\" target=\"_blank\" rel=\"noreferrer noopener\">Custom Email Plugin<\/a><\/u>.<\/p><p><strong>Here are the principles of setting up an email address so you can understand what is going on with custom domains and custom emails:<\/strong><\/p><ul><li><p>Once you have a domain, you can setup an email connected to it in your domain control panel. This means the domain provider knows there will be some traffic that goes to your site, and some other stuff coming in that should go to your inbox - they need to go to different places.<\/p><\/li><li><p>You need an inbox service to exist like a bucket to catch all the email, with an interface so you can see it and reply to it.<\/p><\/li><li><p>Because you will have told your domain provider to point traffic towards Teemill, when an email comes in, Teemill knows it\u2019s not regular traffic and so it needs to know what to do with the mail and where to send it. These are called MX records and TX records that you input into Teemill so email fired towards the site is re-routed to the proper inbox securely.<\/p><\/li><\/ul><p>The setup for Microsoft and Google Workspace varies slightly. We\u2019ve added guides below for both GoDaddy (which uses Microsoft) and Google Domains (which uses Google Workspace) to walk you through it.\u00a0We will be opening up and wiring up the place you bought your domain, entering some records to the Teemill Custom Email Plugin, and copying and pasting stuff between the domain provider and your snazzy new inbucket. OK, let\u2019s begin.<\/p><p>We\u2019ll start with the easiest route, Godaddy &gt; Microsoft Outlook.<\/p><h2>GODADDY<\/h2><p><strong>If you\u2019ve added a GoDaddy domain and are using Microsoft 365:<\/strong><\/p><p>First you need to head to your GoDaddy <u><a href=\"https:\/\/myh.godaddy.com\/#\/hosting\/all\" target=\"_blank\" rel=\"noreferrer noopener\">control panel<\/a><\/u> and select your My Products section.<\/p><p>This is where you add the domain you purchased and set up. You don't need the https:\/\/ bit, or the www. bit, just type in the domain you purchased and added into the <a href=\"https:\/\/teemill.com\/plugins\/custom-domains\/?overlay-plugin-popup=1\" target=\"_blank\" rel=\"noreferrer noopener\">Custom Domain Plugin.<\/a><\/p><p><img src=\"https:\/\/images.teemill.com\/yetlwsrcjofud9ketp2pgjrabpl6g43pgq9y2c8bji7acxoy.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"82922246\"><br>--<em> Heads up: GoDaddy tells you the next steps might get tricky, but we can assure you it\u2019s super simple and you\u2019ll be done in no time.<\/em><\/p><p>Click <strong>Continue<\/strong> to move onto the next page and this is where you can decide on your professional, branded email (exciting!), plus create a password and add other security details.<\/p><p><img src=\"https:\/\/images.teemill.com\/4xyowgxqybgjptetimiz7tkzfvmvndft90vkkljw8ocbf1t9.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"82922252\"><br>Click <strong>Create<\/strong> and watch the magic happen as GoDaddy contacts Microsoft and creates your custom email account. You won\u2019t have to wait long, (maybe enough time to make a cup of tea before you complete the next steps).<\/p><p><img src=\"https:\/\/images.teemill.com\/mrj9agc4qbswvdrtftji5vrc8w6xq1yqf3pwc4frfnodjan7.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"82922312\"><br>Once your account has been created you\u2019ll be asked to verify your domain. Under \u2018<em>Choose DNS Provider\u2019<\/em> select <strong>Other <\/strong>and you\u2019ll be given some TXT, CNAME and MX records. It\u2019ll look something like this:<\/p><p><img src=\"https:\/\/images.teemill.com\/7oigjnf9eqkxnfa337arkcypn9xxmvminmz6lo1rhn2lqsq3.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"86614271\"><\/p><p>Make sure you\u2019ve copied and pasted this information correctly into the Plugin then click <strong>Save.<\/strong><\/p><p><img src=\"https:\/\/images.teemill.com\/wmh7md47lhxuokjftvmced91zu0behjsynpptjhloz4f5co2.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"82922546\"><\/p><p><em>--For the TXT and CNAME records you\u2019ll need to enter a TTL value into the Custom Email Plugin. If you\u2019ve not received one from GoDaddy, enter 3600.<\/em><\/p><p>Head back to GoDaddy and choose the <strong>Check My Settings<\/strong> option. Be patient as it takes time for the records to update. You should see a confirmation message saying your settings are correct.<\/p><p>After this, you should be able to start sending and receiving emails using your custom domain.<\/p><h2>GOOGLE<\/h2><p><strong>If you\u2019ve added a Google domain and are using Google Workspace:<\/strong><\/p><p>To get started, you\u2019ll need to create your actual Google Workspace account.<\/p><p><img src=\"https:\/\/images.teemill.com\/9ble24ywkqfyx1rv2eqamxe9t8xszgjyhzb1fhz7rihu4e82.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"82922630\"><br>Once you\u2019ve purchased your plan, click the blue <strong>Get Started<\/strong> button. This will launch the account setup wizard, which will ask you to provide Google with some information.<\/p><p>On the next screen, you\u2019ll need to enter the information for your Google Workspace admin account. In the \u2018<em>current email address<\/em>\u2019 field, if you\u2019ve already set up email through your host, you use that email. Otherwise, you can enter a personal email address.<\/p><p><br>Next you\u2019ll be asked if you already have a domain name. You should choose <strong>Yes, I Have One I Can Use <\/strong>then enter your existing domain name in the box. You don't need the https:\/\/ bit, or the www. bit, just type in the domain you purchased and added into the <a href=\"https:\/\/teemill.com\/plugins\/custom-domains\/?overlay-plugin-popup=1\" target=\"_blank\" rel=\"noreferrer noopener\">Custom Domain Plugin<\/a>, then click <strong>Next.<\/strong><\/p><p><img src=\"https:\/\/images.teemill.com\/a1uoyfm3ocrmkba4cnovumeinybkr7homwcodbcgksxeexuo.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"86605095\"><br><br><br><br><\/p><p>On the next page, you\u2019ll need to enter a secondary recovery email address, which you\u2019ll use in case you can\u2019t access your primary email address. For example, you could enter your personal Gmail address here, if you have one.<\/p><p>After that, you\u2019ll need to enter a username and password that you\u2019ll use to sign into Google Workspace. Your username will be your business email address by default (i.e. username@yourdomain.com), so you should keep that in mind when choosing which username to use.<\/p><p>Click Agree And Create Account to finish this part of the setup.<\/p><p>You\u2019ll see a confirmation that your account was created, as well as a button to <strong>Go To Setup. <\/strong>Go ahead and click that button.<\/p><p><img src=\"https:\/\/images.teemill.com\/pynaywn08pfkuybcqoiqgowmwbqeaqktstguarxhnervkdak.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"86605141\"><br>The next page gives you the option to give other people access to your shared Google Workspace account. If you\u2019re the only person who will use this Google Workspace account, just check the box for \u2018<em>I added all user email addresses\u2019<\/em> and click <strong>Next<\/strong>.<\/p><p>Now is where we start getting a bit more technical. You'll be asked to verify your custom domain and given a TXT record. Verify your domain by copying the record into the <a href=\"https:\/\/teemill.com\/plugins\/custom-email\/?overlay-plugin-popup=1\" target=\"_blank\" rel=\"noreferrer noopener\">Custom Email <\/a><u><a href=\"https:\/\/teemill.com\/plugins\/custom-email\/?overlay-plugin-popup=1\" target=\"_blank\" rel=\"noreferrer noopener\">Teemill Plugin<\/a><\/u><a href=\"https:\/\/teemill.com\/plugins\/custom-email\/?overlay-plugin-popup=1\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a>and clicking the <strong>Save<\/strong> button.<\/p><p>Google will then provide you with about 5 MX records to paste into your Custom Email Plugin at different priorities (a drop down option on the plugin). Make sure you set them all exactly as it tells you to do. <u>Do not delete <\/u>the TXT record you entered in step one, or Google will un-verify your domain and your emails will stop working.<\/p><p>Once you\u2019ve finished adding the records, go back to the Google Workspace and click the <strong>Verify Domain And Set Up Email<\/strong> button.<\/p><p><br>If you did everything correctly, you should get a success message:<\/p><p><img src=\"https:\/\/images.teemill.com\/ds2oucr9gj2haq7jztmjvjexrgl2rc3jfdal2rli9gopnrfz.png.jpg?w=1140&amp;h=auto\" alt=\"\" title=\"82922767\"><br><br><br>If you've done all of the above, congrats! You just set up Google Workspace and your email should start working soon \u2013 enjoy.<\/p><p>The verification process for Google can be pretty slow, they estimate it can take up to an hour, so don't worry if it takes a little while. Once your email is ready to go, Google will send a notification to the secondary email you provided during Workspace setup explaining your domain setup has been successful.<\/p><p>And there you go: One professional looking email that's ready to rumble. The next step is to make the most of <a href=\"https:\/\/teemill.com\/teemail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Teemail, <\/a>your built in <a href=\"\/blog\/?search=teemail\">email marketing<\/a> tool so you can send regular updates, newsletters and more, directly to your customers. You'll find tonnes of <a href=\"https:\/\/teemill.com\/blog\/?search=teemail\" target=\"_blank\" rel=\"noreferrer noopener\">tips and tutorials<\/a> in Academy to help you get started, including our<a href=\"https:\/\/teemill.com\/blog\/complete-email-marketing-campaign-guide-teemill\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Complete Email Marketing Guide.<\/a><\/p><p>If you have any questions pop them in the comments section below. There\u2019s also a dedicated support section on each of the apps in your <u><a href=\"https:\/\/teemill.com\/plugins\/\" target=\"_blank\" rel=\"noreferrer noopener\">Plugins page<\/a><\/u>, so you can connect with our support team and other Teemillers if you get stuck whilst setting up.<\/p>","urlTitle":"how-to-set-up-a-custom-email","url":"\/blog\/how-to-set-up-a-custom-email\/","editListUrl":"\/my-blogs","editUrl":"\/my-blogs\/edit\/how-to-set-up-a-custom-email\/","fullUrl":"https:\/\/teemill.com\/blog\/how-to-set-up-a-custom-email\/","featured":false,"published":true,"showOnSitemap":true,"hidden":false,"visibility":null,"createdAt":1590134050,"updatedAt":1666159248,"publishedAt":1648054187,"lastReadAt":null,"division":{"id":12,"name":"Teemill"},"tags":[{"id":30,"code":"marketing","name":"marketing","url":"\/blog\/tagged\/marketing\/"},{"id":347,"code":"ecommerce","name":"ecommerce","url":"\/blog\/tagged\/ecommerce\/"},{"id":672,"code":"walkthroughs","name":"walkthroughs","url":"\/blog\/tagged\/walkthroughs\/"}],"metaImage":{"original":"https:\/\/images.podos.io\/less4v8tavqgxpzscopyj9v8xqxlfyydm33vtf2n633hblky.png","thumbnail":"https:\/\/images.podos.io\/less4v8tavqgxpzscopyj9v8xqxlfyydm33vtf2n633hblky.png.jpg?w=1140&h=855","banner":"https:\/\/images.podos.io\/less4v8tavqgxpzscopyj9v8xqxlfyydm33vtf2n633hblky.png.jpg?w=1920&h=1440"},"metaTitle":"How to set up a custom email","metaDescription":"We explain how to set up a custom email in just a few easy steps, allowing you to contact collaborators and press with a professional, branded email.","keyPhraseCampaignId":null,"series":[],"similarReads":[{"id":40,"title":"Streetwear photography inspiration from Nocturnal Creature","url":"\/blog\/streetwear-photography-inspiration\/","urlTitle":"streetwear-photography-inspiration","division":12,"description":"Instantly recognisable by their unique and edgy style, Nocturnal Creature's photography is fresh, fun and real. 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